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Customer Service Executive

   

Experience :  0 - 3 Years

Location :   Hyderabad / Secunderabad

Education :  UG - Any Graduate - Any Specialization
 
                PG - Any PG Course - Any Specialization

Industry Type :  BPO/ITES /CRM/Transcription

Functional Area :  ITES/BPO/KPO, Customer Service, Ops.

 
Job Description

Acquire knowledge on HSBC products and procedures

          Efficiently handle inbound and outbound calls to resolve overseas customer queries

          Electronically process data and respond to customer queries pertaining to banking transactions from HSBC offices across the globe

Desired Candidate Profile

Excellent verbal and written communication skills in English

Ability to interpret and handle complex numerical data

High energy levels

Negotiating skills

Excellent interpersonal skills

Strong customer service orientation

Good Key Board skills

Flexibility to work in shifts

Should possess a 12th pass or Graduation certificate

Men and Women in the age group of 18 to 50 years areeligible to apply

 
Executive Name :  Ms.Vishnu Vardhani
 
Reference ID: HSBCCC01
 
Keywords :  Good communication skills, flexibility to work in shifts
 
   

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