Hey Rush Great Offer Walkin @ HCL Job Description Essential day to day responsibilities:
Troubleshoot technical queries of the US/UK/Hongkong customers over phone (Technical Service Desk)
Required Skills:
Excellent Troubleshooting skills
Microsoft Windows 98, NT, 2000, XP, MS-Exchange
Basic knowledge of MS Office suite of software like MS Word,
Excel and PowerPoint
Outlook Express
TCP/IP
Networking Essentials
Help Desk experience
Desired Profile 0 - 3 Yrs of work experience.
Any Graduation /Diploma
Basics of Computers including Operating Systems, hardware and internet
Basic PC Hardware / A+ Certification / MCSE / CCNA Certification
Exposure to technical support trouble shooting in international
call centers will be an added advantage.
Should have excellent communication skills
Ability to multitask and good analytical skills
Willingness to work in night shifts in a 24/7 work environment
Should have worked as Service Desk Executive/ Helpdesk Executive
Venue:
Goldman Sachs Services Pvt. Ltd.
Crystal Downs, Embassy Golf Link Business Park,
Behind DELL International Koramangala Intermediate Ring Road
(Domlure) Bangalore.
You can also refer me few of your friends those are also matching with your profile because requirement is huge!
Timing Between : 9:30 AM 2:30 PM
Exp : 0 - 3 Yrs
Qualification : Diploma/Bsc/BA/BCom/BE/MCA/MBA
The right candidate will be enthusiastic, motivated, and looking to join a fun, and dynamic company.
Best Regards,
Piyush Kumar Gupta
Executive Talent Search
Resource Management Group
Hcl Comnet Ltd
Airport Road, Bangalore
+91-080- 32510477
piyushgu@hcl.in ,
Experience 0 - 3 Years
Industry Type IT-Software/ Software Services
Functional Area IT-Support, Telecom, Hardware
Education UG - Any Graduate - Any Specialization
PG - Any PG Course - Any Specialization
Compensation : Best In Industry
Location Bangalore
Keywords TSR, TSO, Tech, technical, Tech - Support, Helpdesk, Service - Desk, Global Service - Desk, Help - desk, IT - Helpdesk, Technical - Helpdesk
Contact Piyush
Job Posted 21 Dec
Reference EUC-DEC1
Recruiter wants you to directly approach the venue with your profile d