Kolkata
Experience : 0 - 4 Years
Location : Kolkata
Education :
UG - Any Graduate - Any Specialization
PG - Any PG Course - Any Specialization
Industry Type : BPO/ITES /CRM/Transcription
Functional Area : ITES/BPO/KPO, Customer Service, Ops.
Job Description:
whom to contact: Amit
Contact No: 040- 39802555 (Extn: 2179) In order to register for Customer Service Openings please apply to below mentioned job. Suitable candidates will be given a call.
Responsibility:
 Efficiently handle inbound and outbound calls to resolve overseas customer queries.
 Electronically process data and respond to customers queries pertaining to banking transaction from HSBC offices across the globe.
Desired Candidate Profile:
Skills/Exp. Required
 Excellent communication (verbal & written) skills in English
 Ability to interpret & handle complex numerical data
 High energy levels
 Excellent negotiating & interpersonal skills
 Strong Customer Service orientation
 Good keyboard skills
 Flexibility to work in shifts
 Men and women in the age group of 18-50 years, with the required skills & qualifications are welcome to attend selection process.
Academic Qualifications: Graduation/12th pass certificate.
Years of Experience : 0 - 4 yrs working experience desired
Type of Experience : BPO exp will be added advantage
Type of Opening: Full Time
Job Location : Kolkata
Company Profile:
THE HSBC GROUP
The HSBC Group is one of the world's largest banking and financial services institutions which has an international network of about 10,000 offices located in 82 countries and territories spread across the Asia Pacific, Europe, the Americas, Middle East and Africa. It provides its services to over 125 million customers through 312,000 employees. *
GLOBAL RESOURCING AT HSBC
HSBC Global Resourcing is an important component of HSBC's business strategy, playing a key role in delivering shareholder value and helping HSBC remain competitive in the global financial services market. HSBC Global Resourcing partners with other HSBC business areas to provide world-class customer service, contributing to HSBC's business success.
HSBC Global Resourcing has established Group Service Centres in 10 locations across 5 countries employing over 25000 people. In India, we are present in Hyderabad, Bangalore, Vizag & Kolkata with over 13000 employees.
At HSBC Global Resourcing we do not just offer our candidates a great job, but we offer long-term career opportunities. There are great opportunities where our employees can learn and grow within the company.
Contact Details
Company Name: HSBC Electronic Data Processing India Pvt. Ltd
Executive Name : Amit
Address: Not Mentioned
Keywords : Customer Support Executive, BPO, Call Center, Customer Care Executive
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