AIRLINES PROCESS OPENING IN WNS,GRADUATES HURRY UP!//CALL 022 40473052 Job Description *Answer inbound calls
*Document the calls to ensure all information is captured
*Ensure one time call resolution
*Maintain accuracy of information given and documented
*Adhere to standard operating procedures required by the process
*Attend briefings, trainings/refresher sessions and meetings as required
*Should be able to work in roational night shifts
Desired Profile *Excellent Communication skills
*Logical reasoning and analytical skills
*Ability to work with speed and accuracy
*Prioritizing and organizaing skills
*Team working
Experience 0 - 3 Years
Industry Type BPO/ITES /CRM/Transcription
Functional Area ITES/BPO/KPO, Customer Service, Ops.
Education UG - Any Graduate - Any Specialization
PG - Post Graduation Not Required
Compensation : Salary and Incentives best in the industry!!!!!!!!!!!
Location Mumbai, Mumbai Suburbs
Keywords CSE , Voice , Non Tech , UK, US, CCE, CSA, International call centre, inbound, outbound, night shifts, fresher, undergraduate, bpo, customer care, customer service, telecalling , reservation execuitve , airlines , ticketing
If you meet the above mentioned criteria, apply online
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WNS Recruits Freshers