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Sr CSA, CSA, CSE, TCSE


Job Description   

*Answer inbound calls
*Document the calls to ensure all information is captured
*Ensure one time call resolution
*Maintain accuracy of information given and documented
*Adhere to standard operating procedures required by the process
*Attend briefings, trainings/refresher sessions and meetings as required
*Should be able to work in roational night shifts

Desired Profile    

*Excellent Communication skills
*Logical reasoning and analytical skills
*Ability to work with speed and accuracy
*Prioritizing and organizaing skills
*Team working

Experience   0 - 1 Years

Industry Type   BPO/ITES /CRM/Transcription

Functional Area    Travel, Ticketing, Airlines

Location   Pune

Keywords   SERVE NOTICE PERIOD AND GET A JOB,


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