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Technical Support Executive

   
Experience :  0 - 1 Years

Location :   Chennai

Education :  UG - Any Graduate - Any Specialization,Graduation Not Required
 
PG - Any PG Course - Any Specialization,Post Graduation Not Required

Industry Type :  BPO/ITES /CRM/Transcription

Functional Area :  ITES/BPO/KPO, Customer Service, Ops.
 
Job Description

*Responsible and accountable for providing phone and first level technical support to internal and external users regarding all computer systems, network devices
*Responsible and accountable for logging all calls, emails and walk-up requests in the call tracking system
*Responsible for maintaining customer service levels and performance levels as required by the performance objectives set by Management.
*Willing to work in International Time Zones

Interested candidate can walkin for an interview tomorrow (Saturday – 1st Nov 2008)

Contact Person: Ambika
Contact Number: 9940079900

Desired Candidate Profile

Basic understanding of TCP/IP and network operations.
General PC hardware knowledge and experience.
Customer Service / Helpdesk experience required
Ability to work in a fast paced environment.
Ability to be an effective team player and be empathetic

Keywords :  Networking, Good Communication Skill
 
Address:

Cybernet - SlashSupport
Ground Floor,
No. 81, MBC Towres,
T.T.K. Road, Alwarpet
Chennai,Tamil Nadu,INDIA 600018