------------------------------------------------------
Freshers OFF Campus in TCS & Top IT Companies
- Click here to Register in Shine.com
Today!
------------------------------------------------------
Attend Career Workshops, Make friends in your city
Click Here To Join Now & Get Alerted
Technical Support Executive
Experience : 0 - 1 Years
Location : Chennai
Education : UG - Any Graduate - Any Specialization,Graduation Not Required
PG - Any PG Course - Any Specialization,Post Graduation Not Required
Industry Type : BPO/ITES /CRM/Transcription
Functional Area : ITES/BPO/KPO, Customer Service, Ops.
Job Description
*Responsible and accountable for providing phone and first level technical support to internal and external users regarding all computer systems, network devices
*Responsible and accountable for logging all calls, emails and walk-up requests in the call tracking system
*Responsible for maintaining customer service levels and performance levels as required by the performance objectives set by Management.
*Willing to work in International Time Zones
Interested candidate can walkin for an interview tomorrow (Saturday – 1st Nov 2008)
Contact Person: Ambika
Contact Number: 9940079900
Desired Candidate Profile
Basic understanding of TCP/IP and network operations.
General PC hardware knowledge and experience.
Customer Service / Helpdesk experience required
Ability to work in a fast paced environment.
Ability to be an effective team player and be empathetic
Keywords : Networking, Good Communication Skill
Address:
Cybernet - SlashSupport
Ground Floor,
No. 81, MBC Towres,
T.T.K. Road, Alwarpet
Chennai,Tamil Nadu,INDIA 600018
Cybernet Freshers Walkin Nov 1