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Operations Execuitve - Krishnagiri


Job Description
 

KRA:

1 To provide assistance w.r.t complaints, queries of the insurance center members, clients and clear all the pending cases in coordination with the principal insurance companies.

2 To provide back office support to the department w.r.t filing, records keeping, cover note issuance, client data base and business MIS (weekly / monthly)

3 To provide timely and personalized claim settlement services to the clients.

4 To ensure customer retention.

5 To provide technical support to CREs as & when required.

6 To perform administrative tasks like ensuring office cleanliness, payment of bills of electricity, water & telephone.

7 To perform customer services tasks.

8.To login cases with principal insurance companies at their office

KPI:

1 To maintain issuance rate at 90%-95%

2 To get the pendencies cleared within 48hrs of arising.

3 Client retention rate to be kept at 90% and above.

Education :  Any Degree

Job Location :   Krishnagiri
 
Additional Information   
      
Experience :     0 - 3 years   
    
Education :    Any graduate   
    
Job Category:     Insurance   
    
Job Location :      Hosur   
    
Key Skills:    operation,back office,operation   
    
Job Ref code:    OEKRI   
    
Industry:    Insurance   
    
Role:    Operations Executive


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