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IP Telephony Specialists (CCIE-Voice, CCVP)

Job Description   

IP Telephony Specialists (CCIE-Voice,CCVP) for IPSoft with 100% growth in each of the last 5 consecutive years.desirable to have CCVP,CCIE-Voice certifications.plus to have exp in IPCC Enterprise,ICM


Desired Profile

Title: IP Telephony Engineer

Location :   Bangalore(ITPL,Whitefield)

Employment Status: Full-Time/Employee

IPsoft (http://www.ipsoft.com), founded in 1998, is an industry-leading managed services provider offering a complete solution to enterprise customers for outsourcing global IT infrastructure operations.

The world’s largest companies, such as Time, Inc. Interactive, Genworth, IKON Office Solutions, The Sharper Image, Reuters, and Martha Stewart Living Omnimedia have entrusted their systems, networks, databases, and enterprise applications to IPsoft. Today, 1 in every 30 Fortune 1000 companies is an IPsoft client.

Responsibilities

· Design, implementation, ongoing management, and troubleshooting of Cisco Unified Communications Systems, including CallManager/Unified Communications Manager 4.x through 6.x, Unity, IPCC Express and Enterprise

· Management and troubleshooting Cisco Analog and Digital voice gateways and devices, including ISR’s, VG224’s, ATA-186’s as well as Cisco IP phones

· Design, implementation, ongoing management, and troubleshooting of Avaya Communications Manager systems

· Management and troubleshooting of Avaya media servers, media gateways, and IP phones

Required Expertise
Ideal candidate will have either strong Cisco or Avaya experience

· Cisco IP Telephony Experience

o CallManager/Unified Communications Manager 4.x through 6.x

o Unity 4.x/5.x

o CallManager Express/Unified Communications Manager Express

o Unity Express

o Strong knowledge of Cisco Voice Gateways, SIP/H.323/MGCP

· Avaya IP Telephony Experience

o Avaya Communications Manager 3.x through 5.x

o Avaya ESS/LSP

o Avaya Modular Messaging

o Avaya Contact Center

o Strong knowledge of Avaya media gateways

Ideal candidate must have a strong background in traditional IP Networking

· Strong networking background

o Understanding of network operations at Layer 2 and Layer 3

o Understanding of major routing protocols

o Understanding of fundamental network technologies (VPNs, NAT, etc.)

Desirable Expertise

Skills in both Cisco and Avaya will heavily assist the candidate. One is required (as listed above), both would be excellent.

The following skills will heavily assist the candidate, but are not required

· Cisco IPCC/ICM Enterprise

· Cisco IPCC/UCC Express

· Avaya Contact Center

· Cisco Voice Portal

· Administrative experience with Windows and/or Linux/Unix operating systems

· Experience with Call Recording and Workforce Management Systems (Telrex, Witness360, Nice Perform, etc.)

Qualifications

· Bachelors Degree in relevant technical discipline or equivalent professional experience is preferred.

· Cisco or Avaya certifications are preferred (CCVP, ACS, or equivalent)

· Qualified candidate must have 2 years experience with either Cisco or Avaya IP Telephony infrastructure, including design, implementation, and ongoing management/ troubleshooting.

· Must have the ability to manage multiple projects within the established scope, budget and timeline.

· Requires complex problem solving abilities with experience in performing root cause analysis.

Benefits:

· Competitive Salary

· Monthly Performance Plan

·


IPsoft has grown over 100% each year for the last fiveconsecutive years, and we need you to help us keep growing! It's an exciting time as we expand our company globally and push the envelope of what customers can expect from a managed service provider.

Uday.bhaskar

VP Talent Acquisition

IPSoft

www.ipsoft.com




"Rocket Scientists Included"


ubhaskar@ ipsoft.com

cell:9900165644(blr) / 9810344234(delhi)

Experience   3 - 8 Years

Industry Type   IT-Software/ Software Services

Functional Area    Network Administration, Security

Location   Bengaluru/Bangalore

Keywords   CCVP , ACS , CCNA , CCNP , CCIE , IPT , IP Telephony , Unix , Linux , Windows , Linux , Unix , Cisco Voice Portal , IPCC , ICM , UCC , VPN , NAT , Unity Express , Call Manager , IPCC Express , IPCC Enterprise

If you meet the above mentioned criteria, apply online

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