MS Exchange L2@ Wipro Infotech- Gurgaon Experience : 4 - 7 Years
Location : Gurgaon
Industry Type : IT-Hardware & Networking
Functional Area : Network Administration, Security
Job DescriptionDesignation: Senior Customer Support Engineer
Skills:Windows Server 2003/2008,Implementation projects on Exchange and Active directory
Location : Gurgaon
Experience : 4-7 years
Desired Candidate ProfileExcellent Opportunity in Wipro Infotech for Senior Customer Support Engineer
The details are mentioned below:
Designation: Senior Customer Support Engineer
Mandatory Skills:
Windows Server 2003/2008, Implementation projects on Exchange and Active directory.
Location : Gurgaon
Experience : 4-7 years
Roles and Responsibilities:
• Take implementation projects, trouble shooting and Microsoft Driven Cases
• Log a case for every incident escalated during implementation and work on the problem till resolution
• Document the implementation approach and research work done and share with the team members
• Demonstrate excellent communication and professionalism while working with the customer
• Maintain and develop customer satisfaction in every customer association.
• Get skilled in the new features and technologies on the supported product by self-learning. Other Skills
• The candidate shall b e a well motivated, enthusiastic, team player.
• Sentient to quality & customer satisfaction
• Document Management & Knowledge sharing
• Effective communication skills
Skills Required:
Highly technical and innovative Support Professionals with a "can do" attitude to address the implementation of projects within the SMB and Enterprise arena. SP shall have a proven track record of customer support, troubleshooting and customer satisfaction in a technical or support environment. The role is a technical specialist in a team environment involving daily interaction with customers & support engineers for technical clarification, problem resolution and technical support on phone or email. Engineer must be an energetic and enthusiastic team player with a stable career background in Microsoft Product support.
A minimum of 2+ years experience in online/remote support, system administration on Microsoft Infrastructure Products. Ideal candidates will have very good knowledge of a t least Windows Server 2003/2008, Active Directory. Should possess good knowledge of Microsoft Exchange Server 2003/2007, Microsoft SCCM 2007, SMS 2003, SCOM 2007.
If you are interested please send me your updated profile with the following information:
Current CTC:
Expected CTC:
Notice Period:
DOB:
Qualification/Percentage/year of passing/University
Willing to relocate:
Note: If you find that this requirement is not suitable for your profile, kindly forward the same to your friends or Colleagues who would be matching with the required skills.
Keywords : exchange or windows or active directory or mon or sms
If you meet the above mentioned criteria, apply online
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