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Spot Offers-CSE,Sr.CSE // Call 9823727207 for detailsJob Description*Answer inbound calls
*Document the calls to ensure all information is captured
*Ensure one time call resolution
*Maintain accuracy of information given and documented
*Adhere to standard operating procedures required by the process
*Attend briefings, trainings/refresher sessions and meetings as required
*Should be able to work in roational night shifts
Additional Information Experience : 0 - 3 years
Education : Any graduate
Job Category: • Call Centre, BPO, Customer Service • Travel/ Airlines
Job Location : Pune
Key Skills: CSE , Voice , Non Tech , UK, US, CCE, CSA, International call centre, inbound, outbound, night shifts, fresher, undergraduate, bpo, customer care, customer service, telecalling , reservation execuitve , airlines , ticketing
Job Ref code: wns-1jan09-pun
Industry: • Airlines • Travel/ Tourism
Role: • Customer Service Executive (Voice) • Reservation and Ticketing • International Travel • Air Hostess/ Steward/ Cabin Crew
If you meet the above mentioned criteria, apply online
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WNS Recruits Freshers