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Customer Service Associate

       
Experience :  0 - 2 Years

Location :   Delhi/NCR

Education :  UG - B.A - Any Specialization,B.B.A - Management,B.Com - Commerce,B.Sc -

Any Specialization,BCA - Computers,BHM - Hotel Management
 
PG - Any PG Course - Any Specialization,Post Graduation Not Required

Industry Type :  BPO/ITES /CRM/Transcription

Functional Area :  ITES/BPO/KPO, Customer Service, Ops.
 
Job Description

The CS Associate acts as both a representative of Hewitt and the client during all customer interactions. During each interaction, he or she uses active listening, reading comprehension, probing, play-back, and style-matching skills to evaluate the customer's needs as each situation dictates.The customer service associate spends 90% of their time handling incoming and follow up calls.

Desired Candidate Profile

We invite you to walkin for an interview from-

Days-Monday to Friday every week

Time- 11am to 3 pm with an updated copy of your profile at the following address :

Organization : Hewitt Associates ( India) Pvt. Ltd

Venue :

Hewitt Tower ( A ),
Sector -42,
5th Floor, DLF City.
Gurgaon-122002

Requirements-

1) Bachelor's Degree required
2) 0 to 1.11year of work experience preferred.
3) Excellent communication skills
4) Flexible to work in 24X7 environment.
5) Basic computer knowledge (MS-Office)

Keywords :  inbound,customer service,customer care,voice