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Associate - Operations Job Description • The Associates are responsible for the accurate and timely processing and reconciliation of financial data.
• Ensure accurate and timely processing of work in a cost effective manner Execute on-line updating of customer records Interact with external clients and multiple groups within Fidelity (Client Managers, Auditors, Telephone and correspondence Representatives, Telesales, New Implementation Managers and Operations Managers)
• Contribute to the team environment and overall effective services provided to Fidelity's client base.
• Take initiative to undergo training to enhance their individual job performance High quality of work with a strong customer orientation
Desired Profile • Graduates (BBA, BBM, BCOM, BCS, BSC Only)
• 0 - 1 year of BPO/Audit/Accounting/back office/Customer service experience
• Ability to navigate a Windows-based environment Attention to detail and accuracy Organizational, analytical and problem solving skills
• Ability to work in a team
• Should be good in Verbal and Written English skills
• Should be willing to work in continuous Night Shifts (5.30 pm – 2.30 am)
Experience 0 - 1 Years
Industry Type Banking/Financial Services/Broking
Functional Area ITES/BPO/KPO, Customer Service, Ops.
Location Chennai
Keywords Associate, BPO
If you meet the above mentioned criteria, apply online
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