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Opportunity To Work In WNS!!! Job Description *Answer inbound calls
*Document the calls to ensure all information is captured
*Ensure one time call resolution
*Maintain accuracy of information given and documented
*Adhere to standard operating procedures required by the process
*Attend briefings, trainings/refresher sessions and meetings as required
*Should be able to work in rotational night shifts
Desired Profile *Excellent Communication skills
*Grad/UG with 6months international BPO Exp Must
*Logical reasoning and analytical skills
*Ability to work with speed and accuracy
*Prioritizing and organizaing skills
*Team working
Experience 0 - 3 Years
Industry Type BPO/ITES /CRM/Transcription
Functional Area ITES/BPO/KPO, Customer Service, Ops.
Location Delhi, Delhi/NCR, Gurgaon
Keywords CCE : SR CCE : VOICE PROCESS
If you meet the above mentioned criteria, apply online
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WNS Recruits Freshers