Application Support Professional Job Description •Should be well versed with the knowledge on Application Support/Technical Support Process.
•Must have excellent Analysis, Troubleshooting and Problem Resolution skills.
•Primary 12-hour on-call Production Support when in Rotation (AM high availability, PM telecommute).
•Mid-level Platform Administration Tasks including: Operations, System Monitor Design, Implementation and Operation, Script Development for Analysis and Monitoring, Problem Resolution, System and Platform Installation, Configuration.
•Consistent and Timely Closure of Core Communication Feedback Loop (written and verbal).
•Ability to interact with & understand the US Clients.
• Prior test or production experience in a 24x7 support environment.
•Previous experience in Technical Support/App Support/Production Support preferable.
•Should have good knowledge on Unix Operating System.
•Should have good knowledge of IIS Server or WeblogicServer.
•Should have good knowledge on either Oracle/Java/DotNet.
Desired Profile • Provide advanced troubleshooting for applications and systems using stack traces.
• Build, maintain, and deploy new Windows and UNIX in-house applications across multiple environments.
• Install and configure systems/software unassisted.
• Debug system services.
• Provide 24 x 7 on call support as part of a scheduled rotation with other team members.
• Provide senior level technical support for Windows/UNIX related project activities.
• Build and modify systems to meet project and user requirements.
• Participate in design reviews.
• Configure and tune hardware and software to insure optimum performance and resource utilization.
• Ability to Multi-task in a fast-paced, deadline driven environment.
• Must be proactive, responsive and a good communicator.
• Ability to work in team and handle pressure and demands.
• Previous experience in 24hrs/day, 7days/week system support capacity.
• Ready to work in shifts.
• Must possess excellent verbal & written communication skills.
Experience 1 - 3 Years
Industry Type IT-Software/ Software Services
Functional Area IT-Other
Location Noida
Keywords Java,Weblogic, IIS, Unix, Windows,MS Office
If you meet the above mentioned criteria, apply online
How To Apply- If you have not registered in Naukri.Com
Click here to Post Your FREE Resume
OR
If you have registered in naukri.com, click here
Xavient Recruits IT Graduates