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Associate/Sr Associate(Call Center-Semi Voice Process)


Job Description

Affiliated Computer Services, Inc. (ACS) is a premier Fortune 500 company and provider of diversified BPO and IT outsourcing solutions to over 10,000 commercial and government clients worldwide. We are comprised of more than 62,000 employees in multiple locations around the world with service delivery and global operations reaching nearly 100 countries.

Job Description:
Helping the US hospitals / physicians in recovering the AR (Account receivables) pending from a Healthcare service rendered to the patient.
1. Follow-up with US based Insurances to collect the pending amount on the Healthcare claims. (This would be done either through a call or online)
2. Meeting SLA / Quality standards as set by the Management
3. Undertake back office processing/ analytical activities
4. Adhere to rules and regulations as set by the management / Client
The process is semi - voice, wherein 70% of the time the agent will be involved in making calls to the Insurance & 30% on analysis of the pending accounts.

Desired Profile:

0 - 4 years experience in Call center or preferably in US Healthcare in Provider/ Payor side.FRESHERS ARE WELCOME TO APPLY

Good Communication skills
Flexible to work in Night shifts
Graduate or finished exams & waiting for results .

WALK IN FOR AN INTERVIEW AT THE BELOW MENTIONED ADDRESS BETWEEN MONDAY-FRIDAY

TIME:10:00 AM-2:00PM

VENUE:

AFFILIATED COMPUTER SERVICES(ACS)
,CREATOR BLOCK,1st Floor
ITPL,WHITEFIELD ROAD
BANGALORE-66

NOTE:CARRY AN IDENTITY PROOF ALONG WITH THE RESUME.

Location Bangalore

Experience 0 - 3 years

Key Skills "good communication skills",flair for customer support"

Category Call Centre, BPO, Customer Service

Role Customer Service Executive (Voice)