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SAP CRM Senior ConsultantDesignation: SAP Senior Consultant
Experience : 6-8
Description: Job Text (skill level): Senior Consultant
Role Description: SAP CRM
Scope of Tasks:
CRM 7.0 Pilot Project managing to ITIL processes (Incident Process). This
project need to follow SAP std template on
IT Processes.
To have a POC for SAP CRM7.0 Incident Management tool :-
1. To evaluate SAP tool fulfill the User Requirements
2. To check whether SAP incident processes is according to ITIL processes
3. To evaluate whether SAP is user friendly and able to interface/connect to
other local application(eg: Asset,
Hardware inventory, Microsoft Active Directory etc)
4. To evaluate whether SAP is able to be used as B.Braun Global Incident
Management tool for all IT incident ticket
Globally & Locally.
5. To evaluate and ensure that SAP CRM7.0 is able to support low bandwidth
region as well as multi-language features
6. POC shall involve at least one location per Region in the UAT
Skillsets: SAP CRM
Job Location : Singapore
Industry: IT/Software
Tags / Keywords : SAP
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