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Technical Support Analyst
     
 
Experience :  1 - 2 Years

Location :   Delhi, Delhi/NCR

Education :  UG - Any Graduate - Any Specialization
 
PG - Any PG Course - Any Specialization,Post Graduation Not Required

Industry Type :  BPO/ITES /CRM/Transcription

Functional Area :  ITES/BPO/KPO, Customer Service, Ops.
 
Job Description

Handling Trouble Tickets in the form of Calls/Online Requisitions/ Emails / Voice Mails. To maintain a high degree of customer service for all support queries and adhere to all service management principles. To take ownership of user problems and be proactive when dealing with user issues. To log all calls on the call logging system.

If interested you can walk in for the interview Mon - Fri between 2-5 PM at the below mentioned address:-

Venue

Patni Computer Systems Ltd.
C-28,
Sector-58,
Noida
UP

Desired Candidate Profile

Person needs to be Open to work in 24X7 Environment. Should be willing to learn under pressure situations Team Player, high in confidence Excellent Communication Skills

Keywords :  TSE, TSA, Technical Support, Analyst, TSO