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Technical Support Analyst - Freshers
Experience : 0 Years
Location : Delhi, Delhi/NCR
Education : UG - B.A - Any Specialization,B.B.A - Management,B.Com - Commerce,B.Sc -
Any Specialization,BCA - Computers,Diploma - Any Specialization,Other Graduate - Any
Specialization
PG - Any PG Course - Any Specialization,Post Graduation Not Required
Industry Type : BPO/ITES
Functional Area : ITES/BPO/KPO, Customer Service, Ops.
Job Description
Provide first-level support on basic operational or maintenance of personal computers and /or peripherals using available tools. Guide customer troubleshooting efforts to identify products that have Customer Issues and issue service calls in accordance with guidelines. Escalate problems when unable to resolve customer issues.
If interested kindly walk in for the interview at the below mention address from 22nd July till 29th July 09 between 12-3 PM (Sat & Sun weekly Off).
Venue
Patni Computer Systems Ltd
C-28,
Sector-58,
Noida-201301
UP
Desired Candidate Profile
Candidates applying for this job should be willing to work in the NIGHT SHIFTS. SKILLS REQUIRED FOR THE JOB: 1. Excellent Communication Skills in English is a must. 2. Good knowledge in computer Hardware and Windows Operating systems.
Keywords : TSE, TSA, Technical Support, Analyst, TSO