CareerEnclave.Com - Jobs India

Walkin on 27th to 31st July. IMPORTANT:PRINT & CARRY THIS POSTING.
     
 
Experience :  0 - 2 Years

Location :   Hyderabad / Secunderabad

Education :  UG - Any Graduate - Any Specialization,Graduation Not Required
 
PG - Any PG Course - Any Specialization,Post Graduation Not Required

Industry Type :  BPO/ITES

Functional Area :  ITES/BPO/KPO, Customer Service, Ops.
 
Job Description

Direct Walk in Seller Support Associate on 27th to 31st July - 0 to 2 years, at AMAZON Office. ** PLEASE PRINT AND CARRY THIS POSTING WHEN YOU COME TO ATTEND THE INTERVIEW, OR ELSE YOU WOULD NOT BE ALLOWED** EXCELLENT COMMUNICATION SKILLS IS MANDATORY. Time: 9 AM to 12 PM

Venue:

Amazon Software Development (India) Pvt Ltd
Building No: 2B, Maximus, 8th Floor,
Raheja Mind Space,
Hi-tech-city Madhapur,
Hyderabad-500081

Eligibility Criteria: - 0 to 1.6 year of BPO Support Experience [non-voice] - Experience in Technical Support [BPO/ITES] is preferred - Fresher’s with Excellent Communication Skills are also invited - Should have Excellent Communication Skills - Education :  Should be a graduate MANDATORY: Should have secured good marks in English in 10Th & 12th Please carry the below documents: - Educational documents - Address proof – Passport copy/Water Bill/Electricity Bill/ Position Type: Temporary - Contract for 3 months duration Full time: 6 months to 1.6 yr exp in BPO Below is the JD: Amazon Services is searching for a Technical Support Associate to join our team. Technical Support Associate acts as the primary interface between Amazon.com and our business partners. In this position, applicants will be responsible for providing timely and accurate operational support to Merchants selling on the Amazon platform. Candidates will be comfortable both in a self-sufficient role, as well as one of team support and interaction. Ownership of work is extremely important, and candidates should have a proven record of working with projects to their completion. Essential to this role is the ability to multitask in an environment of competing demands, both internal and external to the company. Applicants will be expected to address chronic system issues, provide process improvements, develop internal documentation, and contribute to a team environment, all while adhering to service level agreements. Outstanding analytical and technical skills including working knowledge of MS Excel are a requirement in order to be successful in this role. In addition, a proven ability to make sound business decisions that reflect both Amazon.com policies as well as the needs of the Merchants is required. Technical Support Associate has an immediate, distinct effect on the experience of customers of Amazon.com; therefore a strong record of customer focus is extremely desirable. This is an excellent opportunity to learn and grow in an exciting and fast paced environment for a leader in e-commerce technology.

Desired Candidate Profile

Need excellent good written & spoken english. This is an excellent opportunity to learn and grow in an exciting and fast paced environment for a leader in e-commerce technology.

Keywords :  BPO, voice , voice process, English, non - voice, fresher, bpo, customer

support, technical support, email process, email, chat