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Travel US Voice Process openings in WNS-Call 40112927/40112929

     
Experience :  0 - 3 Years

Location :   Mumbai, Mumbai Suburbs, Navi Mumbai

Industry Type :  BPO/ITES

Functional Area :  ITES/BPO/KPO, Customer Service, Ops.

Job Description

*Answer inbound *Document the calls to ensure all information is captured *Ensure one time call resolution *Maintain accuracy of information given and documented *Adhere to standard operating procedures required by the process *Attend briefings, trainings/refresher sessions and meetings as required *Should be able to work in roational night shifts

Desired Candidate Profile

*Excellent Communication skills *Logical reasoning and analytical skills *Ability to work with speed and accuracy *Prioritizing and organizing skills *Team working

Keywords :  CSE , Voice , Non Tech , UK, US, CCE, CSA, International call centre, inbound, outbound, night shifts, fresher, undergraduate, bpo, customer care, customer service, telecalling , reservation execuitve , airlines , ticketing


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