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Executive - Quality (Domestic Telecom) - Walk in Interviews


Job Description   

WALK IN INTERVIEWS :

Date & Timings:  Aug 26th (Wednesday) to Aug 29th (Saturday)

Time : 11:00 AM to 4:00PM

Venue:

A-37,
Sector - 60
Noida

Contact us at : 0120-3245852/53

* Listening to calls and improving on the same

* Ensure adherence to quality norms as per client specification

* Maintain & monitor quality standards of the team

* Coach team members in the areas where they need improvement

* Maintaining Reports & Documentation
 
Desired Profile    

* Must be able to speak in HINDI AND ENGLISH

* Should have relevant experience in Telecom Industry.

* Should be open to work in Shifts.

Experience   0 - 3 Years

Industry Type   BPO/ITES

Functional Area    ITES/BPO/KPO, Customer Service, Ops.

Education   UG - Any Graduate - Any Specialization,Graduation Not Required

PG - Any PG Course - Any Specialization,Post Graduation Not Required

Location   Noida

Keywords   Quality, Inbound, Voice, BPO, Call Centre, Domestic