CareerEnclave.Com - Jobs India

Required 500 Customer Support Exec - Domestic Inbound Telecom Process

JobsCafe.com
Job Description   

WALK IN INTERVIEWS  :

Date & Timings:

Sep 19th (Saturday) to Sep 23rd (Wednesday)

Time : 11:00 AM to 4:00PM

Venue:

A-37,
Sector - 60
Noida

Tel : 9711000223; 0120-3245852 / 53

* Handling inbound calls

* Document the calls to ensure all information is captured

* Ensure one time call resolution

* Maintain accuracy of information given and documented

* Adhere to standard operating procedures required by the process

* Attend briefings, trainings/refresher sessions and meetings as required
 
Desired Profile    

* 6 months to 2 years of experience in any Voice based process

* Excellent Verbal Communication

* Sound understanding of MS office Excellent Communication skills

* Good Analytical Skills
 
Experience   0 - 3 Years

Industry Type   BPO/ITES

Functional Area    ITES/BPO/KPO, Customer Service, Ops.

Education   UG - Any Graduate - Any Specialization

PG - Any PG Course - Any Specialization,Post Graduation Not Required

Location   Noida

Keywords   Inbound, Voice, BPO, Call Centre