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Walkin for Inbound Domestic - Telecom Process

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Job Description   

WALK IN INTERVIEWS  :

Date & Timings: Sep 24th to Sep 26th

Time : 11:00 AM to 3:00PM

Venue:

A-37,
Sector - 60
Noida

Contact us at : 971100223; 0120-3245852 / 53

* Handling inbound calls

* Document the calls to ensure all information is captured

* Ensure one time call resolution

* Maintain accuracy of information given and documented

* Adhere to standard operating procedures required by the process

* Attend briefings, trainings/refresher sessions and meetings as required
 
Desired Profile    

* 6 months to 2 years of experience in any Voice based process

* Excellent Verbal Communication

* Active listening and probing slkills

* Sound understanding of MS office Excellent Communication skills

* Good Analytical Skills
 
Experience   0 - 3 Years

Industry Type   BPO/ITES

Functional Area    ITES/BPO/KPO, Customer Service, Ops.

Education   UG - Any Graduate - Any Specialization,Graduation Not Required

PG - Any PG Course - Any Specialization,Post Graduation Not Required

Location   Noida

Keywords   Inbound, Voice, BPO, Call Centre, Domestic, Day Job