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BPO Team LeaderJobsCafe.com Experience : 1 - 4 Years
Location : Mumbai
Industry Type : BPO/ITES
Functional Area : ITES/BPO/KPO, Customer Service, Ops.
Job DescriptionYou will be indicated and trained to work as a Team Leader in our BPO Operations.
Your job as Team Leader will consist of :
Coordination of the BPO projects for our US Clients.
Ensuring that the project assigned to you is functioning as per the client specifications and all the members of the team are performing as per the standards.
Oversee the QC function of the project.
Provide training to new team members.
Interact with the US client and take their feedback on any process issues.
Desired Candidate ProfileYou should be an Graduate/Diploma/Engineer.
You should have some basic knowlewdge of Computers and Databases.
You should have good communication abilities.
Keywords : BPO Team Leader, BPO, TL
If you meet the above mentioned criteria, apply online
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