Cluster ManagerJobsCafe.com Job Description Implement the developed strategy, roll out stores and manage the top line and bottom line of the retail business for the specified format. Supervise other key operations like Merchandising, Marketing, Retail operations and supply to the stores.e delivery, motivation and retention of store personnel and adherence to company norms.
Job Context • To study customers, competitors and business environment to strengthen market share.
• To handle supply chain issues
• To control shrinkage
• To tackle attrition at store level.
• Strategize plans to maximise sales and meet or exceed the budget
• Own the P & L account of the business line in the cluster
• Monitor store roll out efforts in the cluster
• Ensure the entire front end team in the cluster are trained on customer service, grooming standards, SOP etc
• Define team size in consultation with the territory head
• Monitor performance & provide performance feedback
• Identify training needs and drive
• Compliance risk management for the business line in the territory
• Set up processes to ensure compliance to all statutory norms.
• Ensure product safety abides the laws related to the products (expired date and labelling)
• Monitor VM, Merchandising and Pricing strategy
• Customer Orientation and quality Customer service
• Drive Employee Engagement initiatives for the cluster
Desired Profile Graduate / Post graduate / MBA with 4- 10 years of experince in Retail / FMCG / Telecom / Hospitality .
-Other Skills
-Communicates effectively
-Customer orientation
-Team work and collaboration
-Values & respects others
-Good implementation skills
-Team effectiveness
- Target Orineted.
- Hold People accountable
- Shouls be adaptive
- Good Interpersonal skills
Experience 4 - 9 Years
Industry Type Retail
Functional Area Sales, BD
Location Amritsar, Jalandhar
Keywords Operations, Sales, business development
If you meet the above mentioned criteria, apply online
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