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Techmahindra Recruit IT Graduates







Techmahindra Recruit IT Graduates
« on: December 30, 2009 »


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HP Unix Administrator

JobsCafe.com
Job Description   

HP Unix Administration

Exp – 3 Yrs - 8Yrs

Noida

RESPONSIBILITIES

Customer Focus

Provide a professional, prompt and high level of technical support to all problems assigned.

Maintain high level of customer satisfaction.

Understand all Tier II & III procedures and rules of conduct.

Make follow up calls to customers on outstanding issues within 24 hours - ensure a high level of customer satisfaction and confirm problem resolution on all issues.

Escalate customer inquiries to Team Manager and/or Manager as required to ensure problem resolution in a timely manner.

Escalate issues to other departments (such as NOCC, SPO, etc.), when necessary.

EXPERIENCE/SKILLS:

Required:

Expert knowledge of HP Unix.

Should have good knowledge of HP-UX, MC Service guard, N-PAR,V-Par

HP Certification preferred

Good analytical skills

Good communication skill

Should be flexile for working in the 24 X 7 environment.
 
Desired Profile
   
HP Unix Administration

Exp – 3 Yrs - 8Yrs

Noida

RESPONSIBILITIES

Customer Focus

Provide a professional, prompt and high level of technical support to all problems assigned.

Maintain high level of customer satisfaction.

Understand all Tier II & III procedures and rules of conduct.

Make follow up calls to customers on outstanding issues within 24 hours - ensure a high level of customer satisfaction and confirm problem resolution on all issues.

Escalate customer inquiries to Team Manager and/or Manager as required to ensure problem resolution in a timely manner.

Escalate issues to other departments (such as NOCC, SPO, etc.), when necessary.

EXPERIENCE/SKILLS:

Required:

Expert knowledge of HP Unix.

Should have good knowledge of HP-UX, MC Service guard, N-PAR,V-Par

HP Certification preferred

Good analytical skills

Good communication skill

Should be flexile for working in the 24 X 7 environment.
 
Experience   3 - 8 Years

Industry Type   IT-Software/ Software Services

Role   System Admin

Functional Area    IT-Other

Location   Delhi/NCR

Keywords   HP Unix Administration


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