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EXCLUSIVE Walkin Customer Service Representative - Voice for BPO

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Job Description:

EXCLUSIVE Walkin Customer Service Representative - Voice for BPO 

Date:  Monday - Friday 

Venue:

ADP India Pvt. Ltd

Time: 10.30 AM - 1.30 PM 

FRESHERS:

- Fresh B.Com, BA, BHM and B.Sc graduates from the 2009 batch only with 60% aggregate.

- Excellent communication, analytical and interfacing skills.

- Willing to work in different time zones. 

EXPERIENCED:

- 13-36 months of experience in providing Inbound / Outbound Voice support to International Call Centers via telephone.

- Effectively answer inbound / outbound telephone calls from clients and provide client support through the use of an online knowledge base and benefits administration system / information system. 

- Document calls and issues in case management tools.

- Good decision maker.

- Willing to work in different time zones.

Note:

The following candidates need not apply:

- BE / B.Tech / MCA.

- Candidates with less than 1 year in the current company.

- Candidates who have worked with 3 or more companies and possess only 2 years experience.

- Candidates who have applied in the last 6 months.

- Candidates are requested to carry one copy of their CV, Passport size Photograph & Pay slip. 

Additional Information   
      
Location :     Hyderabad
   
Experience :     1 - 4 years
   
Key Skills:    BPO,"Customer Service Representative",CSR
   
Category:    Call Centre, BPO, Customer Service
   
Role:    • Customer Service Executive (Non-voice) • Customer Service Executive (Voice)