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Call Centre, BPO, Customer Service

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Job Description

The CS Associate spends 90% of their time handling incoming and follow up calls.

Between calls and during scheduled off-phone time, he or she will work on various

administration projects. Projects that occur during off-phone time can include

reviewing and processing event-driven transactions; forms processing; third party

problem solving; reviewing documentation (for accuracy and completeness); data

management; and continuous process improvement. 

Required-

Bachelor's Degree required

Excellent communication skills

Flexible to work in 24X7 environment.

Basic computer knowledge (MS-Office)

Work Location- Gurgaon

We invite you to Walkin for an interview with an updated copy of your profile at the

following address:

Organization: Hewitt Associates (India) Pvt. Ltd

Day:Monday-Friday

Time:11:00am-3:00pm

Venue:

Hewitt Tower (A),
Sector -42,
5th Floor,
DLF City,
Gurgaon-122002

Contact Person: Simran Kaur

Contact #: 91-124-4155001-02.

Location
Delhi, Gurgaon

Experience0 - 2 years

Key Skills"Customer Service", "customer care" ,"voice process", "customer executive"

EducationM.A, B.A, MBA, B.B.A, MCA, BCA, M.Com, B.Com, B.E/B.Tech, BHM, B.Sc, PGDCA,

PG DiplomaCategory

Call Centre, BPO, Customer Service

RoleCustomer Service Executive (Voice)