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HCL Recruits Freshers







HCL Recruits Freshers
« on: March 02, 2010 »




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Customer Support Officer(Tech/Non Tech)-Inbound/UK/US Process

JobsCafe.com
Experience:0 - 3 Years

Location:Noida

Industry Type:BPO/ITES

Role:Associate/Sr. Associate -(NonTechnical)

Functional Area:ITES/BPO/KPO, Customer Service, Ops.

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Desired Candidate Profile

* Excellent Written & verbal Communication Skill
* Experience from other industry will be considered.
* Attending Inbound Calls/Solving Customer Querries
* Patience, perseverance and adaptability.
* Work Enviornment 24x7x365
* Age limit 18-40 yr

Job Description

* Attending inbound Calls/Solving customer queries
* Managing and updating customer & client database
* Acting as a primary interface for all customer service enquiries
* Handling inquiries and reporting to Concerned Authorities
* UK/US Process.24x7

Keywords :  HCL, bpo,call centre, customer care, inbound, outbound, technical support, uk process, us process, CSE,CSO,CCO,TSO,SR.TSO,night shift,contact centre,out source,voice,non voice,HCL,help desk,it,international


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