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Golden opportunity for graduate freshers with MICROLAND(TECH SUPPORT)

JobsCafe.com
Experience:0 - 3 Years \

Location:Bengaluru/Bangalore

Education:UG - Any Graduate - Any Specialization

PG - Post Graduation Not Required

Industry Type:BPO/ITES

Role:Associate/Sr. Associate -(Technical)

Functional Area:ITES/BPO/KPO, Customer Service, Ops.

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Desired Candidate Profile

Graduate freshers like BE, B Tech ,BCA, MCA, MBA, Bsc, BHM, BBM, B com, BBA, or Under garduates /Diploma holders and ITI,10+3.

Experienced from any domain with good communication skills, Basic technical knowledge, technical support, willing to work in night shifts/rotational shifts.

Job Description

CONATCT PERSON SYED:08043280018

Walkin for an Interview, from Feb 2010 TO Apr 2010.(except forSun) , from 10Am to 4Pm .

Venue:
1B, Ecospace Belandur,
Outer Ring Road,
Bangalore 560 103

India Tel : +91 80 3918 0000

Job Profile: • Technical Support on basic operational or maintenance of Networking products like computer routers, modems . • Guide customer troubleshooting efforts to identify products that have Customer Issues and issue service calls in accordance with guidelines. • Escalate problems when unable to resolve customer issues. • Log and sufficiently document all contacts with customers in designated tools. • Identify and provide input on unique or recurring customer problems.
 
Keywords :  Flawless communication, Troubleshooting Knowledge in Hardware & Networking & good understanding of customer service