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JOB FAIR AT WIPRO BPO (INSURANCE UK PROCESS)

JobsCafe.com
Experience:0 - 2 Years

Location:Pune

Education:UG - B.A - Any Specialization,B.Com - Commerce,B.Sc - Any Specialization

PG - M.A - Any Specialization,M.Com - Commerce

Industry Type:BPO/ITES

Role:Associate/Sr. Associate -(NonTechnical)

Functional Area:ITES/BPO/KPO, Customer Service, Ops.

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Desired Candidate Profile

Eligibility Criteria:

Age: 18 to 45 years

Education :  GRADUATES

BE/BTECH/MCA/PGDCA/MBA NEED NOT APPLY

Experience :  FRESHERS can also apply

PROCESS DETAILS: SEMI VOICE Process

Incase you fulfill the above criteria kindly walk in to one of the addresses mentioned below between 11AM and 6PM:

Wipro BPO (Monday to Friday)

Venue

Plot No. 2
Phase 1
Rajiv Gandhi Infotech Park
Next to Infosys BPO
Hinjewadi
Pune-411057

 
Wipro BPO (Monday to Saturday)

FC Annex, 1215, Shivajinagar,

Landmark: Lane opposite Fergusson College Gate 2

Lane adjacent to Hotel Savera

Next to TATA CAPITAL

Documents to be carried for the interview:

2 passport size photographs in color

2 printed copies of your resume

1 photo identity proof (original + photocopy)

CANDIDATES WHO HAVE APPLIED IN THE LAST 1 MONTH NEED NOT APPLY

Job Description

Responsible for customer service turnaround within set time frames.

• Minimize customer dissonance, optimize charge out and cost per transaction.

• Monitor customer satisfaction levels and participate in developing improvement plans.

• Maintain customer and vendor databases.

• Implementation of new negotiated facilities services and programs.

• Ensure accurate documentation of customer profiles.

• Handle written customer correspondence on behalf of operations.

• Communicate with operations staff on client issues, policy change etc.

 
Keywords :  Insurance Semi Voice Processes