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Technical Support Analyst

JobsCafe.com
Job Description   

Handling Trouble Tickets in the form of Calls/Online Requisitions/ Emails / Voice Mails. To maintain a high degree of customer service for all support queries and adhere to all service management principles. To take ownership of user problems and be proactive when dealing with user issues. To log all calls on the call logging system.

If interested you can walk in for the interview Mon - Fri between 1-3 PM at the below mentioned address:-

Venue

Patni Computer Systems Ltd.
C-28, Sector-58,
Noida UP

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Desired Profile
   
Person needs to be Open to work in 24X7 Environment. Should be willing to learn under pressure situations Team Player, high in confidence Excellent Communication Skills

Experience   1 - 2 Years

Industry Type   BPO/ITES

Role   Associate/Sr. Associate -(Technical)

Functional Area    ITES/BPO/KPO, Customer Service, Ops.

Education   UG - Any Graduate - Any Specialization

PG - Any PG Course - Any Specialization,Post Graduation Not Required

Location   Delhi, Delhi/NCR

Keywords   TSE, TSA, Technical Support, Analyst, TSO