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Hiring for Voice Process Technical Support Kolkata

JobsCafe.com
Experience:0 - 4 Years

Location:Kolkata

Education:UG - Graduation Not Required,B.A,B.B.A,B.Com,B.Sc,B.Tech/B.E. - Computers,

Electronics/Telecomunication, Instrumentation, Mechanical,BCA - Computers,BHM - Hotel

Management,Diploma - Any Specialization

PG - M.A - Any Specialization,M.Com - Commerce,M.Pharma - Pharmacy

Industry Type:BPO/ITES

Role:Associate/Sr. Associate -(Technical)

Functional Area:ITES/BPO/KPO, Customer Service, Ops.

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Desired Candidate Profile

Eligibility Criteria

•Age limit 18-45 yrs

•Graduate/ Undergraduates

•MCA//MBA (NOT ELIGIBLE)

•Experience - Fresher, Experienced, Lateral

• Excellent  English Communication Skills.

•Ability Skill Required (Basic computer skills, other domain specific tests)

•Willingness to work in 24/7 work environment.

Incase you fulfill the above criteria kindly walk in to our Kolkata Campus between 12pm - 6pm with a printout of this mail

Address:

Wipro BPO, Gate Number 2
Plot 8 & 9, Sector
5,Salt Lake,
Kolkata 700091.

 Documents to be carried for the interview

2 passport size photographs in color

2 printed copies of your resume

1 photo identity proof (photocopy)

1 address proof ( photocopy)

Candidate should not be pursuing any regular course & who have applied in the last 1 month need not to apply.
 
Job Description

•Responsible for resolution of technical issues faced by the customers.

•Identify opportunities for sales (where applicable) and offer the right solutions to the customers.

•Quickly and accurately perform multi-tasks like talking, listening, documenting information, seeking information and problem solving.

•Work effectively as a team member and facilitate cooperative environment to meet and exceed customer expectations
 
Keywords :  Excellent Communication Skills and Flexible for Night Shifts