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TCSA/CSA for Inbound Voice Process JobsCafe.com Job Description Answer inbound calls
*Document the calls to ensure all information is captured
*Ensure one time call resolution
*Maintain accuracy of information given and documented
*Adhere to standard operating procedures required by the process
*Attend briefings, trainings/refresher sessions and meetings as required
*Should be willing to work in rotational night shifts
Post your Resume in Shine for more Matching Jobs - Click here to Register Today! Desired Profile *Excellent Communication skills
*Logical reasoning and analytical skills
*Ability to work with speed and accuracy
*Prioritizing and organizing skills
*Team working
Find your Love, Get your Life Partner in SimplyMarry - Click here to Register in SimplyMarryExperience 0 - 5 Years
Industry Type BPO/ITES
Role Associate/Sr. Associate -(NonTechnical)
Functional Area ITES/BPO/KPO, Customer Service, Ops.
Location Mumbai
Keywords CSA,Good Communication Skill,Fresher,BPO,VoiceTCSA/CSA for Inbound Voice Process
If you meet the above mentioned criteria, apply online
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