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Customer care executives

JobsCafe.com
Experience :  0 - 1 Years

Location :   Hyderabad / Secunderabad

Industry Type :  BPO/ITES

Role: Associate/Sr. Associate -(Technical)

Functional Area :  ITES/BPO/KPO, Customer Service, Ops.

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Desired Candidate Profile

Excellent communication skills,customer service skills, adept at operating computers

Should have technical knowledge such as Hardware/Networking/Diploma in Electronics/Computer Science etc

Should know English,Hindi & Telugu or English with any vernacular languages like Tamil,Kannada or Malayalam.

Qualifications:

B.SC ( Computers)

B.Tech

BSc Electronics

Diploma in Electronics

Diploma in Hardware

BCA

MCA

BSC(IT)

Networking diploma

PGD in System

PGD in computers

Good typing skills

Willing to work in rotational shifts

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Job Description

Handling incoming technical calls

Improve quality of service and increase client delight.

Achieve service level and productivity targets for the Process

Keywords :  Customer care executives


If you meet the above mentioned criteria, apply online

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