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Technical Support Officer (On Convergys Payroll)

JobsCafe.com
Experience:0 - 5 Years

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Location:Pune

Education:UG - Any Graduate - Any Specialization,Graduation Not Required,Other

Graduate - Any Specialization

PG - Any PG Course - Any Specialization,Post Graduation Not Required

Industry Type:BPO/ITES

Role:Associate/Sr. Associate -(Technical)

Functional Area:ITES/BPO/KPO, Customer Service, Ops.

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Desired Candidate Profile

Graduates/Undergraduates/fresher and Experienced can apply.
Good communication skill.
Willing to work in a rotational shift  24 by 7 as needed.
Good customer service orientation.

Limited Positions!!!

Semi Technical Process (Pilot Process).

Walkin for Pilot Process at

Venue

Convergys, RMZ Westend,
near Parihar Chowk, DP Road,
Aundh, Pune

from 24th May-27th May (Saturday and Sunday also) between 1.00pm-5pm.

Contact numbers- 9923000637/644/655/782

Job Description

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Principal duties and responsibilities.

Semi Technical Voice Process (Pilot Process)

Should have Internet Troubleshooting Knowledge.
Greet customers in a courteous and professional manner using agreed upon procedures.
Communicate effectively with individuals in the programe to ensure high quality and timely expeditions of customer requests.

Limited Positions!!!

Keywords :  Technical Support Officer