CareerEnclave.Com - Jobs India

OPENINGS WITH FIRSTSOURCE call back ABHI- 9663372094

JobsCafe.com
Job Description

Post your Resume in Shine for more Matching Jobs

- Click here to Register Today!

Job Description

An inbound CSA deals with a number of incoming calls pertaining to a wide variety of services provided by the clients. The associate provides excellent customer service and gives precise information to the customer ensuring customer satisfaction.

Candidates need to be flexible with shifts as per a 24/7 working environment.
Typing speed - minimum of 15 wpm with 85% accuracy.
Well versed with computers & ability to navigate between screens quickly while speaking with customers is a must.
Fast learners with a passion for customer service.

Semi Technical Support Associates

We have openings for a UK technical inbound process, we would look at candidates who have –

- Bachelors Degree / Diploma Engineering with

Advance troubleshooting skills for at least one of the following:
- Broad band ISP
- One of the Operating systems from the following:
- Windows 98, Me, 2000, XP Home, XP Pro
- Basic knowledge of computers, laptops, operating systems and computer hardware.
- Speech clarity, voice clarity, good pronunciation and should not have a strong MTI (Mother Tongue Influence).
- Strong customer service skills: empathy, listening, enthusiastic, patience, reasoning and problem-solving skills.
- Willing to work in shifts, rotating as schedule requires.

Eligibility

UG / grad with min 6 months experience

Graduate freshers.

Download Images Faster

- Click here to download IE8 Now

If interested please walk in with your CV at the below mentioned address from Monday - Friday 9:00am to 4:00pm

Below is our contact details:

Regards ,

Abhishek

Recruitment -Talent Acquisition
   
Tel: +91 (80) 6612 2012 | Mobile: +91 9663372094 | Fax: +91 (80) 6612 2003 | [HIDDEN TEXT]

Venue

Firstsource Solutions Ltd.
| #20, Opp. Mount Carmel College,
Palace Road,
Bangalore 560 052.
India |

Location Bangalore, Chennai

Find your Love, Get your Life Partner in SimplyMarry 

- Click here to Register in SimplyMarry

Experience 0 - 3 years

Key Skills Good communication skills

Education Any graduate, Other

Category • Call Centre, BPO, Customer Service • Telecom/ ISP
 
Role • Fresher • Technical Support Executive ( voice) • Customer Service Executive

(Voice) • Other Customer Service/ Call Center