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Technical support voice process

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Job Description   

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voice-based technical support

troubleshooting

communication skills

semi – tech process

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Desired Profile    

Should have 0 months – 5 years of experience in voice-based technical support

should have knowledge of troubleshooting in internet support services for clients

Should have excellent verbal and written communication skills

Should be able to diffuse volatile situations when distressed or irate customers call for support

should be able to deliver quality customer service and technical service support for clients

Job profile deals in semi – tech process

Fresher can also apply

Please note that, your current location should be within our transport boundary limits for providing transport, candidates should be willing to work in shifts

M2B – Vikroli

Central - Kalyan

Harbour – Kharghar

Western – Mira Road

South – Upto VT

Bhyander included

And

M3 – Andheri East

Central – Mumbra

Harbour – Belapur

Western – Vasai

South – Upto VT

Bhyander included
 
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Experience   0 - 5 Years

Industry Type   BPO/ITES

Role   Associate/Sr. Associate -(NonTechnical)

Functional Area    ITES/BPO/KPO, Customer Service, Ops.

Location   Mumbai, Mumbai Suburbs
 
Keywords   Tech support,voice process,inbound,outbound


If you meet the above mentioned criteria, apply online

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