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Accenture IT Walkin July 26 - 30







Accenture IT Walkin July 26 - 30
« on: July 23, 2010 »


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Walkin at Accenture - Chennai for Voice Process!!

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Job Description   

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We are looking for young, enthusiastic Graduates for our Chennai operations for Customer support voice process.
 
Please find the details of the Walkin event happening at our Chennai office as below.
 
Desired Profile    

Please find the details of the Walkin event happening at our Chennai office as below.

Details

•Dates: 26th Jul to 30th Jul 2010.

•Time: 9am - 2pm

Venue:

Accenture Services Pvt. Ltd.
Tek Meadows, 51,
Old Mahabalipuram Road ,
Sholinganallur,
Chennai – 600119

Tel: + 91 44 4267 0000

Fax: +91 44 4267 0001

Contact Person : Rajkumar / Amir Hariharan

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 Responsibilities/Authorities:

•The agent should have good customer service skill with neutral accent, should have knowledge of basic troubleshooting. The agent should have the ability to use the applications and tools appropriately, and should login for a schedule of 9 hrs. The agent needs to meet the SLA’s specified by the client by exceeding the client and corporate expectation on service, quality and cost. This needs to be followed with delighting their customers and work in conjunction with the Accenture global BPO delivery centre network.

Work Experience :  1 - 4 years of experience in Customer Support Voice Process industry with the following skills,

•Excellent Communication skills

•Excellent customer servicing skills

•Prior experience in international BPO/Callcenter would be an added advantage

•Candidate should be flexible to work in any shift (precisely NIGHT shift)

Documents to be carried:

•Copy of All education documents ( Degree, Mark Sheets, Certificates )

•Copy of Previous experience letter ( Offer Letter & Relieving Letter - OPTIONAL )

•2 Passport Size Photograph

•Copy of Updated Resume

•Photo ID Proof - Pan Card or Driving License or any other photo ID proof.

Kindly Mention Internet on your CV when you Walkin for the interview.

Regards,

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Hamsa T

Accenture Services Pvt Ltd.

Bangalore.
 
Experience   1 - 4 Years

Industry Type   BPO/ITES

Role   Associate/Sr. Associate -(NonTechnical)

Functional Area    ITES/BPO/KPO, Customer Service, Ops.

Education   UG - Any Graduate - Any Specialization

PG - Post Graduation Not Required

Location   Chennai

Keywords   CSR, TSR, Customer support, Customer service, Customer service executive, Customer care , call center, BPO , voice process , international Callcentre , internationcal callcenter , Callcenter , Callcentre


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