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Technical Support Executives (Technical & Semi Technical Processes)

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Experience:0 - 1 Years

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Location:Pune

Industry Type:BPO/ITES

Role:Associate/Sr. Associate -(Technical)

Functional Area:ITES/BPO/KPO, Customer Service, Ops.

Desired Candidate Profile

Requirements for a Technical process :-

Graduate in any Discipline, preferably B.E, B. Tech, BCA, BCS with one year of experience

Requirements for a Semi - Technical process :-

Graduate fresher with any documented experience ;

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Undergraduate must have either 6 months of documented BPO experience or 12 months of documented non BPO experience
 
Other Requirements :-

Good communication & analytical skills

Flexible in terms of 24*7 environment
Job Description

Role includes the following :-

Answering to customer queries ;

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Inbound troubleshooting of ISP (Internet Service Provider) ;

Basic Computer knowledge ;

Technically sound candidature would be preferred

Keywords :  Inbound Troubleshooting Technical / Semi - Technical Process


If you meet the above mentioned criteria, apply online

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