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Technical Support Associate

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Experience:0 - 1 Years

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Location:Mumbai

Education:UG - Any Graduate - Any Specialization,Graduation Not Required

PG - Any PG Course - Any Specialization,Post Graduation Not Required

Industry Type:BPO/ITES

Role:Associate/Sr. Associate -(Technical)

Functional Area:ITES/BPO/KPO, Customer Service, Ops.

Desired Candidate Profile

Hi All,

We have an urgent requirement with one of the biggest MNC in Mumbai and who can join immediately by 29-July-2010.

Eligibility: (Any Graduation) or (Under Graduation with 2 yrs experience) or (any Fresher).

Job Position: Tech Support Associate

Job Location :   Mumbai

Interview Location :   Mumbai

Industry Type :  ITO

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Roles And Responsibilities

Handling inbound calls for Client

Includes voice technical support to client

Includes Email Support to cater requests.

Provide L1 support for Service Desk, Incident Management

Being in an ITO, have a direct interaction with customers.

Troubleshoot issues related to applications (like MS Office, MS Outlook etc).

Work on the ticketing tool

Should be able to work in night shifts

Excellent communication skills

Selected candidate will be working with Magna InfoTech at the client end.

Please revert me back with the updated resumes.

The best way you can reach me 040-30687166 or 09985633062 or 09396928837 and

Job Description

 Hi All,

We have an urgent requirement with one of the biggest MNC in Mumbai and who can join immediately by 29-July-2010.

Eligibility: (Any Graduation) or (Under Graduation with 2 yrs experience) or (any Fresher).

Job Position: Tech Support Associate

Job Location :   Mumbai

Interview Location :   Mumbai

Industry Type :  ITO

Roles And Responsibilities

Handling inbound calls for Client

Includes voice technical support to client

Includes Email Support to cater requests.

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Provide L1 support for Service Desk, Incident Management

Being in an ITO, have a direct interaction with customers.

Troubleshoot issues related to applications (like MS Office, MS Outlook etc).

Work on the ticketing tool

Should be able to work in night shifts

Excellent communication skills

Selected candidate will be working with Magna InfoTech at the client end.

Please revert me back with the updated resumes.

The best way you can reach me 040-30687166 or 09985633062 or 09396928837 and

Keywords :  Excellent communication skills,Should be able to work in night shifts


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